Crystal is responsible for managing the vision and execution of the agency’s internal and external communications and public relations program, including corporate brand awareness and management; media relations, crisis and issues management; communications counseling; community relations; event planning; and social media. She also plays an integral role in overall agency marketing efforts. In addition, she provides leadership to the agency-wide communications-public relations-marketing advisory group; serves as the webmaster for five agency-related sites; is the managing editor of the corporate magazine and team member newsletter, and provides leadership to the communications team.
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