Paul Chapin is an accomplished manager with extensive experience in public service and customer engagement, currently serving as the Manager of Operations & Staff Development for Spokane Public Library since July 2018. In this role, Paul oversees public service operations across a seven-branch library system, supervising a team of six direct reports and 36 line staff. Prior to this position, Paul held various leadership roles in student travel programs, including Senior Vice President at People to People International Student Travel Programs since September 2015, and held previous positions at People to People Ambassador Programs and People to People Student Ambassador Programs. Paul possesses a Bachelor’s Degree in English Language and Literature from Whitman College and studied Politics, History, and Psychology at the University of Freiburg.
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