Francisco H. is a seasoned user researcher with extensive experience in product design and development. Currently serving as a Senior User Researcher at Spotify since August 2020, Francisco previously worked as a Product Design Manager and User Researcher at Teachers Pay Teachers from September 2017 to October 2019. Prior roles include Product Design Manager at Pivotal Labs, User Experience Designer at Code and Theory and tobe.us, and Co-Founder of Tentative.ly, where innovative projects like semi-interactive t-shirts were launched. Francisco also has a background as a Trends Consultant at PSFK, engaging with top clients such as Apple and Nike, and started in the industry as a Coordinator at The One Club. Francisco holds a BFA in Advertising and Design from the School of Visual Arts, completed in 2008.
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