Jacqueline Helms

Jacqueline Helms is a seasoned professional with extensive experience in business analysis, technical support, and project management in the software and municipal sectors. Currently serving as a Senior Business Analyst and Senior Software Consultant at Springbrook Software since May 2005, Jacqueline excels in client consultation for software implementation, training end-users, and developing interdepartmental processes for complex client accounts. Additionally, Jacqueline has held the position of Senior Technical Support Engineer at Accela since April 2015. Previous roles include Asset Manager and Grant Program Manager at the Local Highway Technical Assistance Council, where responsibilities involved managing GPS and GIS data collection projects, overseeing grant programs, and providing technical support. Jacqueline's earlier experience includes full-charge bookkeeping at Highway District No. 1 and investment account management at Gesa Credit Union.