Ian Shaw

Ian Shaw has extensive experience in sales operations and support, currently serving as a Sales Operations Training and Support Specialist at Springer Nature Group since August 2019, where previous roles included Account Support Manager, Senior Support Specialist, and Account Support Executive. Prior to this, Ian held various positions at Music & Arts from July 2013 to May 2019, focusing on support for sales representatives and project management. Ian also worked as an Office Manager at Shaw Restoration from November 2010 to June 2013, overseeing administrative functions and bookkeeping for a general contracting firm, and began professional experience as a Customer Service Representative at Music & Arts from September 2008 to November 2010, providing client support and maintaining organizational data. Ian is currently pursuing education at Penn State University, with attendance from 2006 to present.