Ely Washauer is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Sprout Social, Inc. since June 2020. With a track record of effectively managing relationships with over 100 customers to maximize their use of the Sprout Social platform, Ely has held multiple roles within the company, including Team Lead and Principal Customer Success Manager. Prior to this, Ely was a Senior Customer Success Specialist at Glassdoor, working closely with over 150 clients to enhance their employer branding and recruitment strategies. Ely's experience also includes roles in sales and technical recruiting at Brooksource and fraud detection at Groupon. Ely holds a Bachelor of Arts degree in Economics from Denison University.
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