Marcelo Murakami

Marcelo Murakami serves as the Head of Operations and Customer Experience at Barigüi Move since January 2023, while also acting as an investor in multiple companies, including Hiperdados, Sqed, Play2sell S.A., 4.events, and GAV since April 2021. Prior experience includes a role as Director of Operations at James Delivery from November 2020 to December 2022, where notable contributions were made to operations and customer experience. Marcelo has also been involved in academia, serving as a professor in the GARAGE Sebrae program at Faculdade da Indústria and UniBrasil Centro Universitário in 2022. Previous roles at MadeiraMadeira included significant advancements in customer experience and training transformation. Marcelo holds a Bachelor's degree in Business Administration from Universidade Federal do Paraná, a specialization in Business Management from Ibmec, and is currently pursuing an MBA in AI for Business.