Megan Nicol currently serves as the Product Support Lead at Squarespace, where responsibilities include developing product support strategies for the Acuity/Scheduling product. Previously, Megan held roles such as Senior Team Lead and Team Lead in Customer Operations at Squarespace and Acuity Scheduling, respectively, where coaching and enhancing team performance were key focuses. Earlier experience includes over nine years at Next Level Purchasing Association, progressing from Director of Business Development and Operations to various marketing and support roles, implementing training initiatives, enhancing customer experiences, and driving marketing success. Megan holds a B.A. in Marketing, International Business, and Managerial Economics from Lycoming College.
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