Rory O'Mara

Customer Success Operations at SQUID

I create the operational processes for the Customer Success department, and devise strategies for increasing customer engagement, growing our user base, and reducing churn.

Location

D, Ireland


Org chart



Work style

How I prefer to work

Remote & Office

Morning

Mostly in a team

Qualities I value in my colleagues

  • Honesty
  • integrity
  • adaptability
  • empathy
  • loyalty

My communication style

  • Polite
  • positive
  • genuine

My pet peeves

  • Selfishness
  • unreliability
  • inconsiderateness
  • secrecy
  • poor communication

Fun fact

I have the same birthday as my dad!

Personal Q&A

  • What part of your job gives you most energy?

    Creative and Innovative parts of my job with analytical elements give me the most energy.