Kaíque "Kiki" Biancatti is a Senior Systems Administrator at SSW since March 2018, with prior experience at Nubank Brasil as a Customer Experience Analyst in the Disputes and Frauds department and at T&M Testes de Software Ltda as a Full Support Analyst. Kaíque's expertise includes customer support, IT infrastructure management, and software testing, with a strong focus on enhancing customer satisfaction and operational efficiency. An academic background in Computer Science from UNIBTA and further studies in Australia complement Kaíque's extensive technical skills and experience in various IT roles.
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