James Young, MSM, is a seasoned professional with extensive experience in customer experience, sales, training, and leadership. Currently serving as a Customer Experience Professional at Staccato and a Product Specialist at the United States Gold Bureau, James has previously held roles such as Field Service Representative at Cruise and Solar Sales Specialist at Momentum Solar. At Dell EMC, James excelled as an Inside Product Specialist and Sales Training Manager, earning multiple awards for teamwork. James's military background as a Soldier in the US Army provided foundational experiences in project management, adult education facilitation, and technical training. James holds a Master’s Degree in Science Management from Excelsior University and a Bachelor’s Degree in Social Sciences from Thomas Edison State University.
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