Gerald Okine

Gerald Okine has extensive work experience in the financial services industry. Gerald began their career at Stanbic Bank Ghana as a Customer Care Executive from September 2015 to July 2016. Gerald then joined Stanlib Ghana as a Customer Service Representative from September 2016 to September 2020. Since 2016, they have been working at Stanbic Investment Management Services, starting as a Client Service representative and later transitioning to a Client Experience - Operations Team Lead. In their current role, Gerald is responsible for client onboarding, ensuring timely processing of client requests, and providing a holistic and tailor-made approach to deliver exceptional client service.

Gerald Okine attended the University of Cape Coast from 2011 to 2015, where they studied Communication and Media Studies. In addition to their degree, they have obtained several certifications related to customer experience strategy, customer service, leadership, problem-solving, and business development from LinkedIn. The years in which they obtained these certifications are not specified.