James Hanks

James Hanks has over 13 years of work experience in various roles within the IT industry. James most recently served as the IT Operations Director at Stanbroke, where they provided project management, team and resource management assistance, and improved IT services for the company. Prior to that, James worked at TechPath Pty Ltd, starting as a Remote Support Engineer and eventually becoming a Support Team Lead and Business Account Manager. At Axelera – Tame Your Business Technology, they worked as a Systems Administrator and Technical Support Team Lead. James began their career at John Wiley and Sons as a Desktop Support Analyst and later transitioned to Office Services. Overall, James has a strong background in IT operations, project management, and team leadership, with a focus on improving IT services and delivering successful outcomes for individuals and businesses.

James Hanks attended Brisbane Waters Secondary School, but no specific dates or degrees were provided for their education at this institution.

In terms of additional certifications, James obtained various certifications over the years. In 2015, they obtained the VOP-CP (Cloud Provider) and VSP-CP (Cloud Provider) certifications from VMware. In 2019, they became a Sophos Certified Engineer and completed the New Leader program offered by the Australian Institute of Management. In 2020, James acquired the Microsoft Certified: Azure Fundamentals and Microsoft 365 Certified: Fundamentals certifications from Microsoft, as well as the Cybersecurity Fundamentals for Engineers certification from ConnectWise. In 2021, they obtained the Manage People Effectively certification from the Australian Institute of Management and completed the Leading with Emotional Intelligence course offered by the Australian Institute of Management. Most recently, in October 2022, James obtained the Solution Sales certification from LinkedIn.