Wilson Ramirez

Wilson Ramirez is a seasoned IT professional with extensive experience in technical support and field service roles. Currently serving as the Lead Field Service Technician at Stanford Health Care since October 2016, Wilson has successfully managed significant projects, including refreshing over 1200 workstations for a Windows 11 upgrade. Previous roles include Installation Technician at Maxor National Pharmacy Services, Lead Technical Support Engineer at OnRamp Systems, and Product Support Specialist at ProQuest, where expertise in product knowledge and customer training was demonstrated. Earlier career positions involved quality assurance and graphic design, showcasing a diverse skill set that blends technical aptitude with creative problem-solving. Wilson holds a Bachelor of Arts in Graphic Design from San Jose State University.