Nicholas Croteau

Nicholas Croteau is an experienced leader in cyber security and fraud management, currently serving as Senior Manager of Cyber Security for Identity and Access Management at Staples since February 2019. Croteau oversees a team focused on enterprise product and technology strategy for Cyber Fraud and related areas, managing third-party risk solutions and chargeback processes to ensure profitability. Previously, Croteau held roles including Senior Product Manager II and Product Manager III, where responsibilities included modernizing fraud analytics and integrating fraud-related technologies. Prior experience includes serving as a National Sales Executive at Innovis, focusing on E-commerce fraud, and various roles at Staples as a Sr Ecommerce Fraud Analyst and Global E-Commerce Fraud Analyst, with significant achievements in fraud detection and process improvement. Croteau holds a Bachelor of Science in Business Administration from Nichols College.