Horacio Olivares

Horacio Olivares is an accomplished professional in the hospitality industry with extensive experience in quality management and customer experience. Currently serving as the Corporate Quality Manager and Corporate Customer Experience Manager at Hospitales Star Médica since March 2022, Olivares previously held various positions at The St. Regis Mexico City from July 2009 to March 2022, including Rooms Controller and Front Office Manager. Earlier experience includes roles at Four Seasons Hotels and Resorts and InterContinental Hotels Group, where Olivares developed a strong foundation in hotel management. A graduate in Hotel Management from Universidad Autónoma del Estado de México, Horacio Olivares combines educational expertise with a robust career trajectory in hospitality.