Gaurav Singh has a diverse work experience spanning over 14 years. Gaurav most recently worked at Zenoti as a Customer Success Director, where they collaborated with cross-functional teams and team leaders to drive account growth and influence product development strategy. Prior to Zenoti, Gaurav worked at Webgility, Inc. for 10 years as a Director of Customer Success. In this role, they oversaw product adoption, customer intimacy, and relationship building, and managed a team of Customer Success Managers. Before that, Gaurav worked at Worldpay as a Manager (Operations and Support) where they managed a team and interacted with international clients. Gaurav'searly career experience includes working as a Technical Support Engineer at Wipro, where they handled customer queries, managed dispute calls, and conducted on-the-job training.
Gaurav Singh's education history shows that they obtained a Master of Business Administration (MBA) degree in IT Systems and HR from Devi Ahilya Vishwavidyalaya from 2012 to 2014. Prior to that, from 2005 to 2009, they pursued a Bachelor of Engineering (B.E) degree in Computer Science Engineering from Rajiv Gandhi Prodoyogiki Vishwavidyalaya in Bhopal. From 1989 to 2001, Gaurav attended Joy Senior Secondary School in Jabalpur, where they studied Mathematics and Computer Science. Additionally, they obtained another MBA degree in Information Technology from Devi Ahilya Vishwavidyalaya, although the start and end years for this degree are not provided.
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