Robert Dietz

Robert Dietz serves as the Senior Director of Customer Operations at Stash since June 2022. Prior to this role, Robert held multiple strategic positions at Groupon from April 2011 to June 2022, including Senior Director of Customer Experience, where significant improvements in customer satisfaction and contact reduction were achieved. Robert's expertise extends to managing global editorial operations across various regions, optimizing processes, and driving technological enhancements, highlighted by substantial reductions in turnaround times and operational excellence in the APAC market. Previous experience includes editorial and research roles at Progress Illinois, Gragert Jones Research, Media Matters for America, as well as earlier positions in sports reporting and editorial assistance, complemented by a Bachelor’s degree in Broadcast Journalism and Political Science from Boston University.