Wenchong Z.

Wenchong Z. has a diverse work experience spanning several companies. Wenchong started their career as an HR Administrator at ST Microelectronics in February 2011. Wenchong then moved to Verizon Enterprise Solutions, where they held several roles, including Senior Technical Support Engineer from November 2011 to March 2015, Customer Service Advocate from April 2015 to November 2017, and Client Success Manager from November 2017 to July 2019. Wenchong Z. then joined NTT Ltd. as a Customer Success Manager from July 2019 to May 2020. Currently, they are working at Statista, where they have progressively moved up the ranks, starting as an Engagement Manager from June 2020 to January 2022. Wenchong then served as a Senior Engagement Manager from January 2022 to January 2023. Currently, they hold the position of Senior Client Success Manager, starting in January 2023.

Wenchong Z. has a diverse education background. Wenchong obtained a graduate diploma in Management from the Singapore University of Social Sciences (SUSS) starting from 2022. Prior to that, they pursued a Bachelor of Science in Cyber Forensics and Information Security, as well as a Bachelor of Science in Computer Science at Murdoch University from 2017 to 2019. In 2016 to 2017, Wenchong Z. completed a Specialized Diploma in Business and Information Management from Kaplan Higher Education.

Before their tertiary education, Wenchong Z. completed a Bachelor's degree in English and French at Shenzhen University from 2006 to 2011. Additionally, they have further enhanced their skills by obtaining various certifications. These certifications include the Citrix Certified Sales Professional (CCSP) from Citrix in December 2019, the Associate's certificate in Project Management from The George Washington University - School of Business in October 2016, CCNA routing and switching from Cisco in June 2015, ITIL from EXIN in June 2015, Cisco Customer Success Manager Specialist from Cisco in October 2019, and Certified Ethical Hacker (CEH) from EC-Council in February 2019.