Chris Jones is an experienced Customer Success Manager with a robust background in driving client engagement and business growth across various sectors. Currently serving as the Customer Success Manager at Stay Ai since November 2023, Chris previously held roles at Instacart and Findem, where responsibilities included optimizing enterprise accounts, enhancing user engagement, and implementing success strategies for substantial retail partners. Demonstrated success is evident from managing over 100 enterprise clients at Indeed.com, achieving a retention rate exceeding 100%, as well as developing strategies to facilitate upselling. Chris has a solid foundation in business development and relationship management, holding positions at Robert Half, City National Bank, Wells Fargo, and Follett Higher Education, complemented by a Bachelor of Science in Communication from Purdue University.
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