Rachel Titley

BI Data Analyst at StepChange Debt Charity

Rachel Titley is an experienced data professional currently serving as a Data Visualisation Coordinator at Brown Family Wine Group since September 2024, and as a BI Data Analyst at StepChange Debt Charity from May 2019. In the charity role, Rachel is instrumental in KPI reporting and research analytics, playing a key part in the migration to automated reporting using Power BI. Previous experience includes roles at Provident Financial Group, where Rachel worked as a Quality Assurance BI Analyst and Officer, producing performance reports and ensuring compliance with regulations. Rachel's career began in customer service at Rank Group, and education includes a Bachelor of Science in Environmental Science from The Open University and a Bachelor of Arts in Business Management from York St. John University.

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