Ioana Ciocirlan

Ioana Ciocirlan is an experienced professional in management and operations with a robust background in sterile services and production. Currently serving as General Manager at STERIS Instrument Management Services - EMEA since January 2018, Ioana oversees the entire sterile services unit, ensuring timely delivery and adherence to quality and safety standards. Prior roles include Operations Manager at IHSS (Part of Berendsen), where Ioana led production teams to achieve strategic business objectives, and Service and Quality Manager at IHSS (Decontamination & Sterile Service Solutions), focusing on service delivery and customer satisfaction. Beginning as Office Manager at IHSS, Ioana established a quality-focused environment enhancing customer service and operational efficiency. Ioana holds a Bachelor of Arts in Business Management with a specialization in Human Resource Management from the University of Westminster.