Joyce F. has extensive experience in the banking and customer service sectors, currently serving as a Senior Video Banking Specialist at StonehamBank since September 2020. Previous roles include Deposit Services Specialist at Members Plus Credit Union, Digital Banking Specialist at Salem Five Bank, and Cc Manager at StonehamBank. Earlier in their career, Joyce F. worked as a Team Lead at Primax Payments, honing customer service skills, and as an Operations Manager at eSupportnow.com, where leadership and communication of goals were integral. Joyce F. began their career as an Intra Day Specialist at Boston Communications, focusing on call traffic and staffing levels. Joyce F. holds a Bachelor of Science degree from Salem State University, earned in 1988.
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