Laura Raittinen

IT Service Manager - Operation Service Area - Incident & Problem Management at Stora Enso

Laura Raittinen is an experienced IT Service Manager at Stora Enso since April 2008, specializing in Operation Service Area, Incident & Problem Management, and Digital Factory leadership. In this role, Laura oversees system development and delivery for digital services, focusing on team performance and quality. Previous positions include eMetsa Service Lead, where Laura managed product development and customer support, Application Manager for Wood Supply Finland's internal IT applications, and Wood Procurement Supervisor for harvesting operations. Earlier experience includes a supervisory role at Metsänhoitoyhdistys Karhu ry, overseeing transportation logistics. Laura holds multiple degrees from Tampere University of Applied Sciences, including a Master of Business Administration with a focus on Information System Competence and a Master of Natural Resources in the International Forest Sector.

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