Sophie Solomon-Hosseini is an experienced professional in customer success and account management, currently serving as a Senior Customer Success Manager at StoryStream since June 2022. Prior to this, Sophie held the position of Customer Success Manager at Optimizely from September 2021 to June 2022 and worked at The Student Room Group from October 2019 to September 2021 as both an Account Manager and Client Success Manager, focusing on client retention strategies and brand ambassador initiatives. Sophie's earlier experience at the University of Sussex included the role of Transformation Programme Officer, where responsibilities encompassed managing large-scale projects and stakeholder engagement, and Student Progress, which involved overseeing student records and coordinating orientation events.
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