Brian Graves is an experienced Technical Support Analyst at STRATACACHE since March 2016, previously serving as a District Hardware Technician at NorthWest Ohio Computer Association from July 2014 to September 2015, where responsibilities included managing antivirus for over 1200 client systems and troubleshooting end-user systems. Brian also worked as a Rollout Technician at The AME Group, handling computer replacements and data migrations in June 2014. Prior experience includes serving as a Personal Technology Expert at Support.com, focusing on hardware and software troubleshooting for both PCs and Macs, and as an Inventory Management Systems Associate at Walmart, recognized as Employee of the Month in October 2009. Brian holds an Associate of Applied Science degree as a Microsoft Security Specialist from Sinclair Community College.
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