Stephanie Renee Roach possesses extensive experience in customer service and compliance auditing across multiple industries. Currently, as a Knowledge Management Analyst at Strategic Data Systems since April 2023, Stephanie applies analytical skills to enhance organizational knowledge. Previously, Stephanie worked as a Call Center Agent at SDS and served as a Compliance Auditor/Customer Service representative at The Advertising Checking Bureau, ensuring compliance for Toyota dealers while managing customer inquiries. Earlier roles include an Eligibility Clerk at the Tennessee Department of Human Services, a Computer Lab Assistant at Dyersburg State Community College, and various positions in customer service and operations at EFS National Bank and Peachtree Bankard. Stephanie holds an Associate of Applied Science in Communication and Information Technology from Dyersburg State Community College and a Bachelor's degree in IT Management from the University of Tennessee at Martin.
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