Samantha Newsome

Samantha Newsome is an accomplished professional with extensive experience in client services and sales operations. Currently serving in Client Services at Strategic Financial Solutions NY since March 2023, Samantha provides comprehensive support for client onboarding and reconciles clients’ general ledgers while collaborating with Litigation and Negotiations Teams. Previously, as a Sales Operations Analyst at T-Mobile from June 2019 to December 2022, Samantha supported multiple order management teams and successfully migrated over 450K accounts with a high accuracy rate. Samantha's background also includes roles at Sprint, where responsibilities ranged from managing executive escalations and conducting case research to overseeing projects and maintaining high customer satisfaction ratings. Samantha holds a National Registration Certificate as an Emergency Medical Technician from Gulf Coast State College, enhancing a diverse skill set in client care and operational support.