Krystal Jones

Krystal Jones is an experienced professional in the healthcare sector, currently serving as a Utilization Manager at Streamwood Behavioral Healthcare System since May 2019, where responsibilities include executive training, team development, and reviewing medical records for treatment appropriateness. Previous roles include serving as a Project Manager, UM Coordinator, and Documentation Specialist at Lake Behavioral Hospital, along with a Patient Provider Experience Manager II and Business Analyst position at Best Home Healthcare Network. Krystal has also held various positions such as Prevention & Wellness Coordinator, Care Coordinator, and Director of Social Services, contributing significantly to patient care and wellness initiatives. With multiple degrees from Concordia University Chicago, including a Master of Arts in Mental Health Counseling and a Doctor of Business Administration, Krystal possesses a strong educational foundation to complement extensive practical experience in the field.