Mauro Petruccelli is an accomplished professional with extensive experience in leadership roles within the field of professional services, particularly in CRM and CX solutions. As the Sr Director of Professional Services at SugarCRM since January 2020, Mauro has successfully managed a team of over 15 consultants and developers, driving effective service delivery. Previous experience includes key roles at Bluleader, where Mauro led the first SAP Field Service Management implementation in Australia, and ADEPCON, where leadership in SAP CRM was pivotal. Early career stages included significant contributions at Deloitte, Kimberly Clark, and Accenture, focusing on project management, functional consulting, and process optimization. Mauro holds a Bachelor of Business Administration from the University of Buenos Aires.
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