Chris Giedeman

Chris Giedeman is an experienced workforce management professional currently serving as the Director of Workforce Management at Sunbit since June 2022, focusing on capacity planning, forecasting, scheduling, and real-time monitoring. Prior to this role, Chris held the position of Sr. Manager of Workforce Management at Sutherland, managing operations for a premier customer contact center. With a diverse background in operations and technical management across various industries, including roles at Prometric, University of Phoenix, Time Warner Cable, Cox Communications, Comcast, and Cox Business, Chris has consistently demonstrated a commitment to enhancing customer satisfaction and operational efficiency, including being recognized as the 2006 Leader of the Year by the Texas Friends of Time Warner Cable Political Action Committee.