Isa Muhammad is an experienced IT professional with expertise in change management and technical support. Currently serving as Change Management Manager at MSM Technology since August 2021, Isa manages all aspects of IT changes, prioritizing and assessing impact. Previous roles include Help Desk Specialist at Liberty Mutual Insurance and Sys Admin for the Navy/Marine Corps Intranet at SAIC, where responsibilities encompassed account management, scripting, and compliance frameworks. Additional experience includes technical support and help desk roles at Los Angeles Unified School District and Bank of America, as well as ESL teaching positions at Varsity Tutors and Kanjonkiet International. Isa holds a Bachelor's degree in Sociology and an Associate's degree in Liberal Arts from Saint Leo University.
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