Annegret Schwach

Annegret Schwach has a strong background in client success and customer management. Most recently, they worked as a Client Success Manager at Supercede | The Reinsurance Platform starting in June 2023. Prior to that, they were a Customer Success Manager at SAI360 from May 2022 to June 2023. In this role, they managed a portfolio of approximately 30 clients, including enterprise accounts with a significant annual contract value. Annegret had a deep understanding of their clients' strategic goals and software solution requirements, and they worked with complex internal structures to develop customized solutions and proposals. Annegret also handled all aspects of scopes, process mapping, scheduling, resource allocation, budgeting, documentation, change implementation, communications, and reporting. Annegret focused on optimizing internal efficiency and customer journeys to mitigate churn and drive business development. Annegret was successful in exceeding client expectations and maintaining exceptional relationships to drive customer loyalty and retention. Additionally, they effectively managed at-risk contracts to achieve high contract renewal rates. Before joining SAI360, Annegret held roles as a Project Manager and an Implementation Coordinator at the same company. Annegret started their career as a Fraud Analyst at Deutsche Bank, where they worked from March 2015 to July 2018.

From 2004 to 2013, Annegret Schwach attended Theodor-Heuss-Gymnasium. However, the provided information does not include any details about their degree or field of study during this period.