Lizzie Jaïs

Lizzie Jaïs has six years of work experience. In 2020, they began working as a Senior Customer Care for Supermood. In this role, they are responsible for setting up and managing customer support, creating training and onboarding materials, creating dashboards and tracking KPIs, automating customer support, and recruiting for the Care team. In 2019, they worked as an Events Manager for Joltee and as a Chargée de projet événementiel for Association Fraternité générale. Lizzie also worked as a Chargée de projets événementiels & partenariats for jollyclick in 2018 and as a Co-Organisatrice du salon Rolex Awards for NOISE - Social Innovation in 2017. In 2014, they worked as a Chef des opérations for Bnbsitter, where they were responsible for controlling logistics and customer service, setting up and optimizing customer experience processes, training and supervising employees, quality assurance, and animating the partner community.

Lizzie Jaïs completed a Web Development program at The Hacking Project in 2017. In the same year, they earned an Option E- Certificat ESCP Europe from ESCP Business School in Entrepreneuriat / études entrepreneuriales. Between 2008 and 2012, they attended Glion Institute of Higher Education and obtained a Bachelor of Business Administration in Hospitality Management (BBA) in Business & Hospitality Management. From 2010 to 2012, they also attended Les Roches Gruyere - University of Applied Sciences and earned a Bachelor of Science in International Hospitality Management in Hospitality Management. In 2011, they obtained a Level 2 : Intermediate certificate in wines and spirits from Wine & Spirit Education Trust (WSET) in Oenology.