Jose Salas

Jose Salas is an experienced professional in the fields of training, technical support, and management, currently serving as the Training and Audit Department Manager at ProPoint Solutions since January 2013. In this role, Jose developed processes and tools for resource management and identified necessary improvements in management and hiring practices. Previous positions include Training and Audit Department Lead and Level 2 IT Agent at ProPoint Solutions, Shop Manager at MacWorkshop LLP, and Information Technology Help Desk at Visionary iGaming, among others. Jose holds a Bachelor of Business Administration from Universidad Latina de Costa Rica and a Scrum Master Certification from SCRUMstudy. Expertise spans training, customer service, IT support, and technical troubleshooting across various platforms and technologies.