Nicholas Ward

Nicholas Ward is an experienced professional in client relations and technical support with a robust background in managing teams and projects. Currently serving as Client Relations Manager at Support Adventure since March 2019, Nicholas oversees a team of Contract Managers while fostering strong client relationships. Previously, as Service Delivery Manager at Support Adventure, Nicholas led a 24/7 support team and managed a diverse group of engineers. Nicholas has held roles such as Service Desk Manager at Nasstar plc, where initiatives for improved customer service were self-initiated, and Senior Support Engineer at VESK Ltd, specializing in infrastructure projects. Early career experiences include Network Engineer and 2nd Line Support Engineer roles at City Business Solutions, Support Engineer at Clinton Cards, and 1st Line Helpdesk Agent. Nicholas holds a BA in Sports Management and Marketing from London Metropolitan University and an AVCE in Leisure and Recreation from Epping Forest College.