Amit Kubba

Amit Kubba, currently serving as Sr. Manager - Service Desk at Atomic North since May 2018, possesses extensive experience in managing Service Desk teams and ensuring effective service delivery. Amit's previous roles include Manager - Service Desk, where responsibilities involved supervising staff and overseeing recruitment processes, and Call Center Lead, focusing on training, quality monitoring, and client relations. Prior experience at AdviserLogic as Operations Manager - Support involved upholding client service level agreements, while at Convergys, positions ranged from Sr. Team Leader to Technical Support Officer, overseeing teams of support engineers and enhancing customer satisfaction. Amit holds an MBA in Human Resources Management and IT from Swami Vivekanand Subharti University and a BA in English Language and Literature from Shobhit University.