Malyncia Pete-Davis

Malyncia Pete-Davis is an accomplished payroll and customer service professional with extensive experience in the finance and payroll industries. Currently serving as an Advanced Payroll Specialist at SurePayroll since January 2018, responsibilities include addressing payroll-related inquiries and ensuring the completeness of employee data for seamless payroll processing. Prior experience at Capital One spanned over 13 years, where Malyncia held various roles, including Senior Case Management Specialist, Senior Advocacy Coordinator, Email/Correspondence Processor, and Customer Service/Internet Support Representative. In these positions, Malyncia demonstrated advocacy for customer resolutions, educated frontline agents on policies, and managed consumer inquiries effectively. Malyncia holds an Associate's degree in General Studies from City Colleges of Chicago-Wilbur Wright College.