Jessica Warren-Jones

Jessica Warren-Jones is a seasoned professional in technical writing and usability experience, currently serving as Manager of Usability and Experience at SurePoint Technologies since January 2020. Previously, Jessica held roles such as Technical Writer II at Intelligrated and Technical Writer at First Financial Bank, with a diverse background that includes contract positions at AAA Ohio Auto Club and Fifth Third Bank. Early career experiences span from Technical Writer at Perforce Software following its acquisition of Seapine Software to earlier roles at Seapine as a Technical Writer and Intern. Academic credentials include a Master of Technical and Scientific Communication from Miami University and a Bachelor of Arts in English/Professional Writing from Murray State University.