Racheal Blais

Customer Support Coordinator at Surescripts

Racheal Blais has a diverse work experience, starting with their role as a CEO at Ernest.Solutions from January 2015 to July 2018. In this role, they built and led a senior executive team, developed business strategies, and ensured adherence to HIPAA compliance regulations.

Afterwards, they worked as a Patient Service Representative at Praxis Health from February 2018 to July 2018. Their responsibilities included interfacing with doctors and patients, scheduling appointments, verifying insurance, and updating electronic health records.

Racheal then transitioned to a Personal Support Worker role at Alliance Services LLC from June 2017 to August 2018. Racheal provided care for individuals and their families, focusing on daily living assistance and effective communication.

Racheal also worked as a Facility Supervisor at the City of Hillsboro from April 2017 to July 2019. Their tasks involved overseeing training and supervision for contract workers, approving facility use requests, managing facility cash transactions, and coordinating installation and repair work.

At Columbia Laboratories, Racheal served as a Project Manager from July 2019 to July 2021. Their responsibilities included managing administrative aspects of analytical sample testing projects, communicating with clients throughout the project life-cycle, and increasing reporting productivity.

Currently, Racheal is employed as a Customer Support Coordinator at Surescripts since November 2022. In this role, they provide support to network connected participants and resolves support issues related to Surescripts directories.

Overall, Racheal Blais has gained experience in leadership, project management, customer support, healthcare administration, and support services throughout their career.

Racheal Blais has pursued education in Emergency Medical Technology/Technician (EMT Paramedic) at Palomar College. However, the specific start and end years of their enrollment are not mentioned. Additionally, they have obtained multiple certifications, such as Salesforce Essential Training, Achieving Your Goals, Become an HR Business Partner, Building Resilience, Business Analysis Foundations: Competencies, Critical Thinking, Getting Things Done, HR and Digital Transformation, Leading Your Org on a Journey of Allyship, Preventing Harassment in the Workplace, Talent Management, The Human Resources Hero, and HR as a Business Partner. These certifications were obtained from LinkedIn, with most of them obtained in August and October 2022.

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