Toria Caleb

IT Systems Analyst II at Surety Systems

Toria Caleb has a diverse work experience in a variety of industries. Toria started their career at Arkansas Federal Credit Union in 2014, where they held various roles. Toria began as a Customer Service Teller and then progressed to become a Financial Services Representative. Toria then moved up to the role of Senior Financial Service Representative, where they played a vital role in developing a highly effective team and providing training and coaching to ensure high-quality member service. Toria was later promoted to Branch Manager, where they evaluated the work performance of branch personnel and maintained all pertinent reports and protocols. Finally, they served as a Business Systems Analyst II, where they used their expertise to contribute to the organization's success.

In between their roles at the credit union, Toria also worked at Payless ShoeSource as a Retail Sales Associate from 2010 to 2015. During this time, they gained valuable experience in customer service and sales.

Toria also had a short tenure at Crye Leike Realtors as a Listing Secretary and Project Manager in 2013 and 2014, respectively.

Overall, Toria Caleb's work experience demonstrates their versatility, leadership abilities, and dedication to providing exceptional customer service.

Toria Caleb has an extensive educational background. Toria obtained a Master of Business Administration (MBA) with a concentration in Information Management from the University of Arkansas Grantham in 2023. Prior to that, from 2020 to 2022, they pursued their Bachelor of Arts (BA) in University Studies at the University of Arkansas System eVersity.

In 2016, Toria completed their Bachelor of Science (BS) in Health Science/Human Performance/Sports Management at the University of Arkansas at Little Rock. Before that, they attended Arkansas State University-Beebe from 2011 to 2013, where they earned two Associate of Science (A.S.) degrees. Toria majored in General Studies and Health Services/Allied Health/Health Sciences, General during this time.

Toria's educational journey began at Jacksonville High School, where they received their High School Diploma in 2011.

In addition to their formal education, Toria Caleb has also obtained various certifications. Toria completed several project management courses through LinkedIn, including "Project Management Foundations: Budgets," "Project Management Foundations: Schedules," and "Project Management Foundations: Ethics." Toria also completed a course titled "Project Management Reinvented for Non-Project Managers." Other certifications they have earned include "Become a Business Analyst," "Business Analysis Foundations: Strategy Analysis," "Communication Foundations," "Data Science Foundations: Fundamentals," "Leadership Foundations," "Negotiation Foundations," "PowerPoint Essential Training (Microsoft 365)," "Business Analysis Foundations: Business Process Modeling," "Business Analyst and Project Manager Collaboration," "Excel Quick Tips," "How to Slow Down and Be More Productive," "Interpersonal Communication," "Mistakes You Should Avoid at Work," and "Refresh Your Workplace Social Skills."

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