Maddison Deely

Maddison Deely is an experienced professional in customer experience and marketing, currently serving as the Director of Customer Experience at Surprise.com since June 2019. In this role, Maddison manages operational functions related to prize fulfillment across 62 countries while leading a team of internal and external concierges. Previously, Maddison held various positions at Surprise.com, including Senior Customer Success Manager and Lead Experience Curator. Prior to joining Surprise.com, Maddison worked as the Community Relations & Wellness Coordinator at Allscripts, where responsibilities included designing promotional materials and managing wellness initiatives. Maddison also gained valuable skills through internships at Campus Enterprises, NCSU, and other organizations. Maddison holds a Bachelor of Business Administration in Marketing from North Carolina State University.