Marcus Wictorin (fd. Tull) has extensive experience in IT service management and business development, currently serving as a Sr. Business Developer and Service Level Manager at Svenska kraftnät since September 2020, where strategic leadership and the development of new IT quality strategies are key responsibilities. Prior experience includes roles at H&M, leading global delivery for Digital Workplace services, and Pronova IT Consulting, focusing on operational IT service management with a strong emphasis on quality and user experience. Additional positions include IT Operation Manager at Landshypotek Bank, problem management roles at SEB, and early career IT support and administration positions at various organizations. Wictorin also pursued studies in the Teacher Education Program at Stockholm University, alongside a background in journalism and creative writing.
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