Bob Grundmann

Bob Grundmann has a strong work experience spanning over several decades. Bob most recently worked as the Senior Director of Business Development at Swampfox Technologies starting in January 2023. Prior to that, they held roles at Avaya, where they were a Sales Engineer III from September 2018 to November 2022, and a Southeast Digital Transformation Manager from August 2018 to August 2020. Before joining Avaya, Bob worked at Salesforce as a Strategic Account Manager for Salesforce Service Cloud from March 2017 to March 2018. Bob also has experience at Hewlett Packard Enterprise as a Customer Engagement Solution Specialist from November 2015 to March 2017. Furthermore, Bob has a long history with Avaya, where they held various positions such as Customer Experience Strategist from 2008 to 2015, and Area Applications Director from 2000 to 2008. Bob started their career at Lucent Technologies as a National CRM Solutions Manager from 1996 to 2000. Prior to that, they worked at NCR Corporation as a Solution Architect from 1991 to 1996, and at AT&T as a Software Architect from 1984 to 1989.

Bob Grundmann attended Adelphi University from 1981 to 1982, where they obtained a B.B.A. degree. Prior to that, from 1978 to 1981, they attended the US Coast Guard Academy, studying business. Bob also has several additional certifications, including "Learning AngularJS 1" from LinkedIn, obtained in August 2021, "Cloud Architecture: Advanced Concepts" and "Programming Foundations: APIs and Web Services" from LinkedIn, both obtained in December 2020, and "Building Chatbots Using Google Dialogflow" from LinkedIn, obtained in November 2020. Additionally, Bob has an "APSS - SME Communications" certification from Avaya Professional Sales Specialist (APSS). No specific details are available regarding the month and year of obtaining this certification.