Helen J.

Helen J. is an experienced professional in the insurance industry, currently serving as a Claims Services Officer at Swann Insurance (Aust) Pty Ltd since March 2015, where responsibilities include managing the end-to-end claims process and ensuring quality assurance. Previously, Helen held roles at CGU Insurance as a Recoveries Consultant, achieving a 90% recovery rate, and at Ageas Insurance Limited as a Motor Claims Specialist, recognized for high achievement ratings. Earlier positions also include Underwriter's Assistant roles at Vision Underwriting and Steeve Agnew Underwriting Agency, along with administrative experience at NIG. Helen J. holds a BA Hons Degree in Marketing Management from the University of Gloucestershire. Achievements throughout the career include multiple awards for contributions to team success and innovation in the workplace.