Billie Wong has significant work experience in various roles within the retail industry. Most recently, they worked at Swap Asia as a Vendor Manager, where they were responsible for strategic sourcing of mobile accessories. Prior to that, they were an Associate Vendor Partner at the same company.
Before joining Swap Asia, Billie worked at Street Corner E-Commerce Sdn Bhd as a Key Account Manager. In this role, they managed vendor accounts, negotiated for the best margin for the company, and increased sales through product variations, new launches, and seasonal campaigns.
They also had experience at Best Denki Malaysia Sdn Bhd, where they worked as an Executive Officer (Buyer) and an Executive Officer (Retail Operation). In the buyer role, they decreased inventory value for end-of-life products and increased sell-out value. In the retail operation role, they set up an Apple counter, provided product training, and improved customer satisfaction.
Billie's early career includes roles at Machines Sdn Bhd, where they started as a retail sales personnel and eventually became an Assistant Store Manager. In this role, they managed the operation of the retail store, supervised sales staff, handled customer inquiries, and provided after-sales support. They also served as a Senior Merchandiser at Machines and were responsible for setting up new retail branches, controlling inventory for demo displays, and providing support for demo units.
Overall, Billie Wong has developed a wide range of skills and expertise in vendor management, strategic sourcing, account management, inventory control, retail operations, and customer satisfaction throughout their work experience.
Billie Wong attended the Institute of Travex from 2005 to 2006, where they obtained a diploma in Air Fare Ticketing & Tour Guide. Additionally, during the same period, they also attended the Istitute of Travex, specializing in Air Ticketing and Tour Guide. The specific degree attained during this time is not mentioned.
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