Fabio D. has been with Emil Frey Crissier since March 2011, currently serving as Aftersales Manager, where responsibilities include leading aftersales for multiple automotive brands, overseeing service processes, handling customer complaints, and implementing strategic measures to enhance customer experience. Fabio played a key role in establishing a new branch, managing the merger of after-sales services, and achieving financial objectives. Additionally, Fabio is a co-founder at DEFKA Audio-Events and an active member of multiple professional associations, including the Swiss Venture Club. Education includes various diplomas and certificates in management and automotive service, culminating in specialized training at the Swiss Federal University for Vocational Education and Training. Recognition includes the "Prix du Mérite 2020" for outstanding work contributions.
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