André Jacquat

André Jacquat has extensive experience in customer service and operations management, currently serving as the Head of Customer Service Management West at Swisscom since July 2013. Previously, André held various positions at Swisscom, including Sales Director for multiple segments and Head of Service Delivery West, and served as Location Manager for Trivadis AG, managing the Suisse romande subsidiary. Early career roles include positions at Capital Group, Sword, Altran, and Ascom AG, demonstrating a strong background in account management, project management, and business development. André holds a Certificate of Advanced Studies in Leadership from ZHAW Zurich University of Applied Sciences, an Executive MBA in ICT Management from Université de Fribourg - Universität Freiburg, and a Bachelor of Sciences in Electrical Engineering from HES Fribourg.