Daniel le Masurier

Daniel Le Masurier has a diverse work experience spanning over 25 years. Daniel is currently the Head of IT Service Management at Swissport since 2022. Prior to this, they worked at Qlik from 2008 to 2022, where they held various roles including Director IT Service Delivery, Senior Service Delivery Manager, Service Desk Manager, and Systems Administrator. In these roles, they led global teams, implemented ITIL processes, and ensured efficient IT service delivery. Before joining Qlik, they worked at QGate Software Ltd as a Support Technician from 2005 to 2008, and at Electronic Repair Solutions as a New Products Integration specialist from 1996 to 2005.

Daniel Le Masurier's education history is as follows:

- From 1995 to 1996, they attended City College Plymouth and studied Electronics & Electrical Engineering (HNC).

- In the year 1994 to 1995, they were enrolled in City College Plymouth, specializing in Radio and Television repair.

- From 1990 to 1994, they attended Eggbuckland Community College, but their field of study is unknown.

Daniel also obtained several certifications from AXELOS Global Best Practice, including ITIL 4 ® MANAGING PROFESSIONAL CPD in June 2021, ITIL® 4 Managing Professional Transition Certificate (year unspecified), ITIL® Intermediate Certificate in IT Service Design (year unspecified), ITIL Service Strategy (ITIL-SS) in 2018, ITIL® Intermediate CPD in 2018, ITIL® Intermediate Certificate in IT Operational Support and Analysis in 2017, ITIL® Intermediate Certificate in IT Service Transition in 2016, ITIL Intermediate Certificate in IT Service Operation (v3) in 2015, and ITIL Foundation Certificate in IT Service Management (v3) in 2013.