Shannon Biggs has extensive experience in quality assurance and administrative roles, currently serving as SME Quality Assurance Manager, Team Leader, and Analyst at Switch365 since January 2019. Prior to this, Shannon held various positions at BES Utilities, including Change of Tenancy Administrator, SPA Telecom Administrator, and Office Junior from January 2014 to December 2018. Educational background includes attendance at Highfield Humanities College from 2007 to 2012.
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